Just as many writers dream of the day their novel is not rejected, many copywriters dream of a successful project. Landing the project is only half the battle. Seeing the project through to completion can be even more difficult.
During that precious time between the agreed upon deal and the completion of the project there is a delicate balance. In this time you’re working with your client in order to bring about their idea, and there are lots of things that can get in the way.
Lack of Communication:
Just because you know how to communicate doesn’t mean you know when. You might be aware that a particular topic requires calling up the client and asking them more detailed questions. Perhaps you concerned about bugging them too much over all the little details. If you’re calling them everyday, they could get the impression that you don’t know what you’re doing.
From recent experience, I would have to say that anytime something makes your work go slower and the solution is in the hands of the client – call. You may think they are slowing you down, but in fact you’re the one not following up when you need to. They can’t think of everything, that’s why they hired you. If they get annoyed, just do your best to make it easy for them to answer you.
Lack of Finality:
Ok, so you agreed upon a deal over the course of a phone conversation. Now, put it in writing. Just because you’re both being really friendly is no excuse not to be professional. This way there is no worries about expectations that could ruin your budding friendship.
Say your friend suddenly decides on a deadline that you don’t remember him mentioning earlier. Or what if the project starts going in a different direction than what you had expected? If you had it in writing you could have renegotiated the terms… sounds professional doesn’t it? Having the agreement in print forces both you and your client to have good communication.
Not Meeting Expectations:
Sometimes, you can’t help not meeting someone’s expectations. Other times, there are things you could have done in order not to lead your client down the wrong path. It’s true that you should sell your abilities, but no one can see the future.
What if your schedule changes, or some technical problem occurs. It would be better if the client understood that you’re not perfect. You can do that by being more conservative with your confidence. Be confident, but don’t shrug tasks saying they’re a cake-walk… even if they are.